Find information on all the customer service resources available from MidFirst Bankincluding the toll free customer service number and specific contact information by banking department.

The main customer service number for MidFirst Bank is 888-643-3477.
MidFirst Bank customer service representatives are available Monday – Friday 7:00am-9:00pm,
Saturday 8:00am-6:00pm, and Sunday 12:00pm-4:00pm.

MidFirst Bank iManage personal banking support is available 24/7 by calling 888-643-3477 using option 6 in the automated menu.

The bank’s iManage business express and business banking support can be contacted at
iManage business customer service representatives can only be reached Monday-Friday

To report a lost or stolen MidFirst Bank visa check card, customers can call the main customer service number at 888-643-3477.  Bank representatives are available during normal customer service hours at this number, for after hours calls customers can contact the bank at 800-236-2442.

Customer service regarding the bank’s Virtual Cash Visa prepaid card can be directed at  866-952-3796.

To report a lost or stolen Virtual Cash Visa, the bank can be reached at 866-952-3796, 24 hours a day and 7 days a week.

The MidFirst Bank mortgage lending department can be reached at 888-643-3477 during normal banking hours.

The commercial lending department at MidFirst Bank can be contacted at 800-879-6160 during normal banking hours.

The MidFirst Bank human resources department can be contacted at 405-767-7001.

Additional resources for consumers can obtained through the MidFirst Bank website located at

The bank website has a list of FAQs for customer self help and supporting information.  The FAQ section has information on some of the most popular customer service questions including online banking, mobile banking, gift cards, and Virtual Cash.

The headquarters for MidFirst Bank is located at:
MidFirst Plaza
501 NW Grand Blvd.
Oklahoma City, OK 73118

Customer service requests can also be sent via email using a contact form located at the bank website at

Correspondence by mail regarding Qualified Written Requests, notices of error, information requests, and credit disputes with MidFirst Bank can be sent to:

MidFirst Bank
P.O Box 258832
Oklahoma City, OK 73125-8832

Letters to the bank should include the account holders name and account number, a description of the error, details of the item in question, and the credit dispute information, if applicable.

Payments set by mail should be directed to MidFirst Bank at:

Payment Processing Center
MidFirst Bank
P.O. Box 76149
Oklahoma City, OK 73147-2149

MidFirst Bank is one of the largest privately owned banks in the nation.  MidFirst Bank offers a full range of consumer, commercial, trust, private banking and mortgage banking products and services.  The primary markets for the bank are Oklahoma City, Phoenix, Tulsa and western Oklahoma. We also have commercial real estate lending offices in Atlanta, Houston, New York and Southern California.

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