At Citizens Bank there is an 800 customer service phone number to reach a bank customer service representative and obtain help with a variety of bank product and service inquiries.

The Citizens Bank general customer service phone number is 1-800-922-9999.
The 800 customer service number has live bank representatives available 24 hours a day, 7 days a week.

Spanish speaking customer service inquiries at Citizens Bank can be made at 1-888-398-7900.

Citizens Bank has also established customer service phone number for specific bank products and services.

The customer service number for Citizens Bank loan products is 1-800-340-5626.

The customer service number for Citizens Bank checking accounts is 1-877-360-2472.

The customer service number for Citizens Bank deposit products is 1-800-600-0008.

Personal online banking customer service support can be reached at 1-800-656-6561.
 
Online banking customer service support for small businesses is available at 1-877-229-6428.

Citizens Bank mobile banking customer service can be obtained by calling 1-877-670-4100.

Bank customers, merchants and other parties that need to perform check verification can call 1-900-263-4000 (fees apply).

Citizens Bank operates a number of regional headquarters as well as separate divisions that have local contact numbers and branch addresses that can be contacted for additional bank information and/or specific customer service assistance.

Main Bank Office for Mail Correspondence:
Citizens Financial Group
One Citizens Plaza
Providence, RI  02903
Citizens Financial Group Phone Number: 
1-401-456-7000

Citizens Bank Connecticut Regional Office
Middletown Corporate Offices
Citizens Bank
237 Main Street
Middletown, Connecticut 06457
Citizens Bank Connecticut Regional Office Phone Number: 
1-860-638-4411

Citizens Bank Delaware Regional Office
Wilmington Office
Citizens Bank
919 North Market Street
Wilmington, Delaware 19801
Citizens Bank Delaware Regional Office Phone Number: 
1-302-421-2228

Citizens Bank Massachusetts Regional Office
State Street Office
Citizens Bank
28 State Street
Boston, Massachusetts 02109
Citizens Bank Massachusetts Regional Office Phone Number: 
1-800-852-5577

Citizens Bank New Hampshire Regional Office
875 Elm Street
Manchester, New Hampshire 03101
Citizens Bank New Hampshire Regional Office Phone Number: 
1-800-862-5000

Citizens Bank New Jersey and Philadelphia Regional Office
2001 Market Street Office
1701 John F. Kennedy Boulevard
22nd Floor
Philadelphia, PA 19103
Citizens Bank New Jersey Regional Office Phone Number: 
1-267-671-1000

Citizens Bank New York Regional Office
833 Broadway
Albany, NY 12207
Citizens Bank New York Regional Office Phone Number: 
1-800-252-2500

Citizens Bank Pennsylvania Regional Office
William Penn Place Office
Citizens Bank
525 William Penn Place
Pittsburgh, PA
Citizens Bank Pennsylvania Regional Office Phone Number: 
1-412-867-2000

Citizens Bank Rhode Island Regional Office
Citizens Bank Operations Center
1 Citizens Drive
Riverside, Rhode Island 02915
Citizens Bank Operations Center Phone Number: 
1-401-456-7000

Citizens Bank Vermont Regional Office
148 College Street
Burlington, Vermont 05401
Citizens Bank Vermont Regional Office Phone Number: 
1-802-658-9681

Citizens Investment Services customer service representatives can be reached at 1-800-942-8300.

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