Capital Bank customer service is available through a variety of channels.  The main toll free customer service number for Capital Bank is 1-800-639-5111.  Customer service representatives are available Monday – Friday 7:00 a.m. – 8:00 p.m. and Saturday 9:00 a.m. – 1:00 p.m.

24 hour telephone banking is available through the same toll free number, 1-800-639-5111, by using menu option 1.

Online banking support can be reached by calling the main number and using option number 3 on the main menu.

Bill pay customer service can be accessed by calling the toll free number and using option number 2 on the menu.

Lost or stolen Capital Bank credit cards should be reported to the bank by calling 1-800-639-5111 and using option 7.

New or existing Capital Bank customers can also obtain customer service assistance via email.  The customer service email address for Capital Bank is

Additional customer support is made available online at the bank web site via a series of frequently asked questions.  The FAQ page can be found at

Capital Bank product and service support can also be found at the local bank branches.  Capital Bank operates more than 160 branch locations in Florida, North Carolina, South Carolina, Tennessee and Virginia to serve business and consumer customers.

Capital Bank headquarters is located at:

Capital Bank
9350 South Dixie Highway
Miami, FL 33156

The Capital Bank web site is located at:


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