For general banking questions and customer service, the toll free customer service number for Wells Fargo is 1-800-869-3557.  Wells Fargo customer service representatives are available at this number 24 hours a day, 7 days a week.

New and existing customers can also reach the bank by email contact.  Wells Fargo customers can ask questions about their accounts by sending an email through the secure online banking session found at www.wellsfargo.com.

Wells Fargo also operates a dedicated section of their web site called the Wells Fargo Community, www.wellsfargocommunity.com.  At the Wells Fargo Community consumers can find a series of frequently asked questions and a video library answering basic customer questions and demonstrating concepts on using bank products and services.

Online banking and bill pay customer service can be reached by calling Wells Fargo at1-800-956-4442.  This toll free service number is staffed by Wells Fargo customer service representatives 24 hours a day, 7 days a week.

Customer that need to report identity theft, suspected fraud or lost or stolen debit card or checks should contact the main customer service number at 1-800-869-3557.

To report a lost or stolen credit card or suspicious credit card transactions, customers should call
1-800-642-4720.

To make a payment on a Wells Fargo credit card over the phone, customers should call 1-800-869-3557.

To redeem rewards earned with a Wells Fargo credit card, card holders can call 1-877-517-1358.

To apply for a new a Wells Fargo credit card, bank representatives can be reached at 1-800-932-6736.  Wells Fargo credit card representatives are available Monday 4:00 am – midnight, Tuesday thru Friday 24 hours a day, Saturday midnight – 10:00 pm, and Sunday 4:00 am – 10:00 pm PT.

Wells Fargo Home Mortgage department can be reached at 1-800-357-6675 for existing account management.  Wells Fargo Home Mortgage customer service representatives are available Monday – Friday 6:00 am – 10:00 pm and Saturday 8:00 am – 2:00 pm CT.  To apply for a new mortgage loan for a home purchase or refinance, interested borrowers can call 1-877-937-9357. Mortgage representatives are available for new applications Monday – Friday 7:00 am – 9:00 pm and Saturday 8:00 am – 4:30 pm CT.

Wells Fargo Home and Auto Insurance representatives can be reached at 1-866-294-2571.

Customer service regarding the company’s Identity Theft Protection program can be reached at 1-877-224-5790.

Wells Fargo Bank headquarters are located at:
101 N. Phillips Avenue
Sioux Falls, SD 57104

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