Review customer service contact information for United Central Bank.  Customer service information is available for new and existing United Central Bank customers regarding general banking questions and specific account and service issues.

The main United Central Bank customer service number is (800) 787-0755.  United Central Bank customer service representatives are available Monday – Friday from 9:00am-6:00pm and Saturday from 9:00am-12:00pm, Central Time.  After normal business hours, customers can call (800)787-0755 to leave a voicemail message that the bank will respond to the following business day.

The bank’s customer service number can be used for assistance with a number of issues including online banking, debit cards, account inquiries, bank information and contacting a local United Central Bank branch.

Account information can be obtained by using the United Central Bank automated phone line.  Existing bank customers can check their balances, get information on recent transactions, verify a deposit posted to an account, and similar services, by calling the automated line at (800) 585-3040.

Additional customer service contact can be initialed by sending an email request to the bank, the United Central Bank customer service email address is custservice@ucbtx.com.

Customers that need to report a lost or stolen United Central Bank debit card should call (800) 417-8715.

United Central Bank’s headquarters is located at:

United Central Bank
4555 W. Walnut Street
Garland, Texas 75042

Mail correspondence regarding banking services or complaints can be sent directly to:

United Central Bank
P.O. Box 462267
Garland, Texas 75046

United Central Bank offers a variety of personal and business banking solutions through a network of branches across the nation.  United Central Bank branches can be found in California, Illinois, New Jersey, New York, Texas, and Virginia.

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