The main M&T Bank customer service number is 1-800-724-2440.  M&T Bank customer service representatives are available at this number Monday – Friday 6:00am-9:00pm and Saturday – Sunday 9:00am-5:000pm ET.

Online banking support at M&T Bank can be reached at 1-800-790-9130.  Online banking customer support is available Monday – Friday 8:00am-9:00pm and Saturday – Sunday 9:00am-5:000pm ET.

M&T Bank business banking customer service is available by calling the bank’s business banking telephone center at 1-800-724-6070.  M&T Bank business banking customer service
Monday – Friday 7:00am-7:00pm and Saturday 9:00am-5:000pm

Mortgage related customer service at M&T can be obtained by calling the mortgage department at1-800-724-2224.  M&T Bank mortgage customer service representatives are available Monday – Friday 8:30am-8:00pm ET.  This number is also used for residential loan servicing questions and inquiries.  Residential loan origination inquiries are handled by the bank representatives at 1-800-724-7575. 

Bank customers that need to replace their debit card should call the bank at 1-800-724-1552.

Customer service regarding the bank’s Health Savings Account can found by calling 1-877-682-4721.

New home equity loan applications at M&T Bank should be directed to 1-800-724-8214. 

Home equity servicing related inquiries can be handled by contacting the bank at 1-800-724-6444. 

The number to call for home equity closings with M&T Bank is 1-800-724-7555. 

M&T Bank auto finance installment loan (car loans) inquiries are handled by the bank at 1-877-686-8424.

M&T insurance service including annuities, life and long-term care insurance is available at 1-800-350-9285.

M&T investment customer service is handled at 1-800-836-2211 for MTB Group Funds Shareholder Services or 1-800-724-7788 for M&T Securities.

The Treasury management customer service number is 1-800-724-2240.  For ACH and/or direct deposit inquiries, the customer service number is 1-800-724-2425

The M&T Bank web site, mtb.com, offers a customer service “Contact Us Form” to reach customer service via email.  The form can be used to ask questions or give the bank feedback on the site.

Customer service assistance can be obtained by mail by sending the request to the appropriate M&T Bank department.  The bank departments for assistance via mail include:

M&T Bank Home Equity
M&T Bank
P.O. Box 900
Millsboro, DE 19966

M&T Bank Commercial Mortgage
M&T Bank
P.O. Box 1302
Buffalo, NY 14240-1302

M&T Line of Credit
M&T Bank
P.O. Box 900
Millsboro, DE 19966

M&T Bank Installment Loans
M&T Bank
P.O. Box 900
Millsboro, DE 19966

M&T Mortgage
M&T Bank
P.O. Box 1288
Buffalo, NY 14240

M&T Visa® Credit Card
M&T Bank
P.O. Box 8405
Wilmington, DE 19899-8405

The bank advises customers that send correspondence via mail to include the following information: the customer’s name and account number, a brief description of problem, and a description of any information that may be needed from the bank.

Customers that need to send payments to the bank should direct them to the individual departments of the bank.  The contact and address information for sending M&T Bank payments includes:

M&T Bank Home Equity Payments
M&T Bank
P.O. Box 62146
Baltimore, MD 21264

M&T Commercial Mortgage Payments
M&T Bank
P.O. Box 1302
Buffalo, NY 14240-1302 

M&T Line of Credit Payments
M&T Bank
P.O. Box 62146
Baltimore, MD 21264-2146

M&T Bank, N.A. Home Equity Payments
M&T Bank, N.A.
P.O. Box 62146
Baltimore, MD 21264-2146

M&T Mortgage Payments
M&T Bank
P.O. Box 62182
Baltimore, MD 21264 

M&T Visa® Credit Card Payments
M&T Bank
P.O. Box 62014
Baltimore, MD 21264-2014

M&T Bank Installment Loan Payments
M&T Bank
P.O. Box 64679
Baltimore, MD 21264-4679

M&T offers additional support on their web site with an FAQ page listing the top frequently asked questions.  The bank web site also provides information on the bank products and services as well as the branch locations and the holiday closing schedule along with additional resources.

M&T Bank is one of the 20 largest commercial bank holding companies in the U.S.  M&T Bank has over 700 domestic branches and over 1,500 ATM’s throughout Delaware, Maryland, New York, Pennsylvania, Virginia, West Virginia, and Washington, D.C.  M&T Bank is headquartered in Buffalo, N.Y.

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