Find information on all the customer service resources available from HomeTrust Bank including the toll free customer service number and specific contact information by banking department.

The main customer service number for HomeTrust Bank is 800-627-1632 or 828-259-3939.

The HomeTrust Service Center is located at:
 
HomeTrust Bank
1900 Ridgefield Boulevard
Asheville, NC 28806

Customer service contact with the bank can also be initiated by email using the contact form located at the bank website at www.hometrustbanking.com/service.

Customer service support for personal mobile banking and online banking services at HomeTrust can be reached by calling the bank at 855.202.0020 (toll free).  Electronic banking customer service representatives are available Monday – Friday from 8:00 a.m. to 6:00 p.m.

For business online banking customer service support at HomeTrust Bank, the toll free number is 800.627.1632 extension 7070.  Business online customer service representatives are available Monday – Thursday from 9:00 a.m. to 5:00 p.m. and Friday from 9:00 a.m. to 6:00 p.m.

To report a lost or stolen HomeTrust Bank debit card, call 800.627.1632 and press menu option 5.

HomeTrust Bank headquarters are located at:

HomeTrust Bank
10 Woodfin Street
Asheville, NC 28801

The HomeTrust Bank web site is located at www.hometrustbanking.com. Along with information about the bank products and services, the web site has feedback form for banking related questions and/or comments.  The feedback form can be found at www.hometrustbanking.com/feedback.php.

HomeTrust Bank is based in North Carolina and has operating divisions with branches in North and South Carolina.  HomeTrust divisions include HomeTrust Bank, Tryon Federal Bank, Shelby Savings Bank, Home Savings Bank, Industrial Federal Bank, Cherryville Federal Bank and Rutherford County Bank.  The bank and its divisions offer traditional financial services through its 21 full service offices.

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