FirstBank offers a variety of customer service numbers and resources for new and existing customers of the bank. 

The main toll free customer service number for FirstBank 800-964-3444.  For customers in the local Metro Denver market area, FirstBank customer service can be reached at 303-237-5000.

Specific banking departments at FirstBank can be reached directly:

Customer service for FirstBank online banking is available at .800-964-3444
Consumer mortgage customer service is available by calling 866-964-2040.
Internet cash management customer service can be reached at 855-426-1500.
The customer service number for FirstBank business services is 877-249-9980

Customer service via email can be obtained by contacting the bank at banking@efirstbank.com.

FirstBank also offers several references resources on their web including a quick reference of the most common questions found at the questions and answers page, https://www.efirstbank.com/customer-service/questions-answers.htm.

The FirstBank web site is located at:
efirstbank.com

FirstBank also provides 24-hour telephone banking access to its customers.  With FirstBank telephone banking, customers can transfer funds between FirstBank accounts, verify checking accounts balances, savings accounts balances, credit accounts balances, receive information about electronic deposits that will post to an account, determine if a specific check has been paid, check the last 20 checks and electronic withdrawals, and related services.
The 24-hour telephone banking number in Metro Denver is 303-237-5000.
The 24-hour telephone banking number outside Metro Denver is 800-964-3444.
For Eagle and Summit Counties, the 24-hour telephone banking number is 970-479-3400.
In Colorado Springs, the 24-hour telephone banking number is 719-533-3700.
For Phoenix, Arizona the 24-hour telephone banking number is 602-381-7800.
In Palm Desert, California the number is760-341-7000
The 24-hour telephone banking number for FirstBank business services is 303-239-5060 or 877-249-9980.

The standard branch lobby hours for FirstBank locations are Monday – Friday 9:00 am – 6:00 pm and Saturday 9:00 am – 12:00.  The branch hours can vary by location.  FirstBank operates over of 110 branch locations in Colorado, Arizona and California.

The corporate headquarters for FirstBank is located at:

FirstBank
10403 West Colfax Ave
Lakewood, CO  80215

For information about the bank routing number see, FirstBank routing number.

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