The toll free customer service number for First Tennessee Bank is (800) 382-5465.

First Link is the name of First Tennessee Bank’s customer service center.  The customer service center is available to assist retail and commercial customers over the telephone regarding questions about existing accounts, the services offered by the bank, transferring funds between accounts, obtaining rate quotes on bank products, applying for a loan, and other general banking questions.  First Link customer service representatives are available 6:00 am to midnight, 7 days a week.  The First Link phone number is 800-382-5465.

First Tennessee Bank Customer Service can also be reached via email by using the online contact form found at the bank web site at: https://www.firsttennessee.com/Global/EmailUs/

The bank also offers a wide assortment of frequently asked questions (FAQs) to assist customers with self-help information.  The list of FAQS can be found on the bank web site at:
https://www.firsttennessee.com/global/HELP/General-Banking-FAQ/

Customers that need to notify First Tennessee Bank about an error or request information about their account should send correspondence to the following address:

First Tennessee Bank
Customer Solutions
P.O. Box 15003
Knoxville, TN 37901-5003

To mail a consumer deposit or account payment, the following addresses should be used based on the account type:

Consumer Deposits:
First Tennessee Bank
P.O. Box 84
Memphis, TN 38101-9979

Consumer Credit Card Payments:
Bankcard Center
P.O. Box 385
Memphis, TN 38101-0385

Consumer Installment Loan Payments:
First Tennessee Bank
P.O. Box 31
Memphis, TN 38101

HELOC Payments:
First Tennessee Bank
P.O. Box 2351
Memphis, TN 38101

First Tennessee Bank operates more than 170 branch locations in and around Tennessee to serve customers with their business and retail banking needs.  A list of bank branches and location information can be found at First Tennessee Bank locations.  New and existing customers that would like information on bank costs can find a detailed list at First Tennessee Bank fees.  Information about the routing number assigned to the bank can be found at First Tennessee Bank routing number.

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