Customer service at Woodforest Bank is divided between the operations of Woodforest National Bank and Woodforest Bank which are both part of Woodforest Financial Group Inc.  Woodforest Bank currently operates over 160 bank branch locations.

Customer service at Woodforest National Bank can be reached at the local bank branch, via phone, email or standard mail.  The bank customer service number for Houston is 832-375-2000. The toll free customer service number is 1-877-968-7962.

The main Woodforest National Bank address for mail correspondence is

Woodforest National Bank
P.O. Box 7889
The Woodlands, TX 77387-7889

Some bank customer service inquiries can be handled through the Woodforest National Bank automated telephone system.  The automated phone system can be reached at 832-375-2100 in Houston or toll free at 866-226-5724.  Bank customers can reach information regarding their accounts 24 hours a day through the automated phone system.

Bank customers that need to report a lost credit card or debit card can use the following customer service numbers:
In Houston – 832-375-2002
Toll free – 866-682-7045

To reach the bank regarding check verification requests, the bank customer service number is
1-888-247-4204.

General customer service inquiries to the bank via email can be sent to: info@woodforest.com.

Online customer support inquiries can be sent to: support@woodforest.com

Bill payment customer service inquiries can be sent to: billpay@woodforest.com

For customer service questions or general inquiries regarding Woodforest Bank customer can visit one of the bank branch locations, or contact the Woodforest Bank customer service number at 1-800-949-6485.

Bank customers can also receive account information by calling the automated telephone banking system at 1-800-949-6486.

Existing bank customers can obtain limited customer service support by using the online banking services.  To use the Woodforest Bank online services, log into the online services Web site at woodforest.com and click the Self Service menu item.

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