Cadence Bank customer service is available by phone, e-mail or in-person at one of the bank branches.

The main Cadence Bank customer service number is 800-636-7622.  Cadence Bank customer service representatives are available at this toll free number on Monday – Friday 7:00 a.m. – 8:00 p.m. and Saturday 8:00 a.m. – 5:00 p.m. CT.  

To report a lost or stolen Cadence CheckCard, customers should call the main customer service number, 800-636-7622, and select option #3.
 
To report a lost or stolen Cadence credit card on after normal business hours, contact 800-558-3424.

For small business accounts, the service number to report a lost or stolen Cadence CheckCard is 1-800-504-9666.  Cadence customer service representatives are available Monday – Friday 7:00 a.m. – 8:00 p.m. CT. 

To report a lost or stolen Cadence CheckCard after hours or on the weekends, small business customers should call 1-800-500-1044.

Cadence Bank Customer Service Numbers by Department:

Treasury Management Services:
Treasury management client services number is1-800-329-0289
Cadence Bank customer service representatives are available at this toll free number Monday – Friday 7:00 a.m. – 6:00 p.m. CT 
 
Home owners associations customer service can be reached at 1-941-329-1499.

Cadence Wealth Client Services:
Cadence wealth client services is available at 1-800-395-8890.

Commercial Services:
Commercial services customer serviced number is 1-800-329-0290
Loans and financing 1-205-327-1413
Deposit services 1-800-329-0289
Insurance 1-800-375-4679
Employment services 1-800-698-7878
Bank at work 1-800-329-0289

International services 1-713-871-3934
Trade finance 1-713-871-3990
Trade services 1-713-871-4082
Foreign exchange 1-800-367-5641

Commercial Services Industry Specialties: 
Commercial real estate 1-713-871-3984
Energy 1-713-871-3929
Restaurant companies 1-770-551-8173
Healthcare 1-770-551-8173

Customers can obtain more information by browsing answers to Frequently Asked Questions about online banking and mobile banking by visiting the Cadence Bank web site at cadencebank.com.

Customer service is also available through the Cadence Bank branch locations.  Cadence Bank is a regional bank with more than 95 locations across Alabama, Florida, Georgia, Mississippi, Tennessee and Texas.

Cadence Bank headquarters is located at:
2100 Third Avenue North
Birmingham, AL 35203

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