The main customer service number for Astoria Federal Savings Bank is 1-800-278-6742.  Astoria Federal Savings Bank customer service representatives are available at this number Monday – Friday 8:00 am to 8:00 pm and Saturday 8:30 am to 3:00 pm ET.

Customer service for Astoria Federal Savings mortgage customers can be obtained by calling 1-877-849-9242.  Astoria’s mortgage customer service representatives are available Monday – Friday 8:00 am to 5:00 pm. ET.

New customers making inquiries about a mortgage loan for a new home purchase or refinance should contact the bank’s mortgage department at 1-800-537-4888.  Mortgage representatives for purchases or refinances are available Monday – Friday 8:30 am to 4:45 pm ET.

Consumer card questions inquiries should be directed to the Astoria consumer credit department at 888-295-5540.  Astoria credit card representatives are available 24 hours a day, seven days a week. 

Business card inquiries should be directed to 800-819-4249.  Representatives for business credit card inquiries can be reached Monday – Friday 8:00 am to 8:00 pm ET.

Customers can also use the general contact form to reach Astoria customer service through the bank website located at www.Astoriafederal.com.

Astoria Headquarters are located at:
 
One Astoria Federal Plaza
Lake Success, NY 11042-1085

Astoria Federal Savings Bank is one of the 100 largest banks in the United States.  The bank has more than 85 bank branches throughout New York.  Astoria engages in a variety of business and consumer banking products and services including a wide assortment of mortgage lending throughout the Northeast.

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